Refund Policy

🔁 Refund Policy – DenimX

At DenimX, customer satisfaction is our top priority. If you're not happy with your purchase, we’re here to help.

✅ Returns & Exchanges

  • Return Window: Items can be returned or exchanged within 7 days of delivery.

  • Conditions for Return:

    • Items must be unused, unwashed, and in original condition with tags attached.

    • Any item that shows signs of wear, damage, or odor will not be accepted.

  • Non-Returnable Items:

    • Sale or discounted items

    • Gift cards

    • Items marked as Final Sale

💸 Refund Process

  • Once your return is received and inspected, we will notify you via email.

  • If approved, your refund will be processed to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable.

🔄 Exchange Policy

  • Exchanges are subject to product availability.

  • If the item you want is out of stock, we will offer a refund or store credit.

🚚 Return Shipping

  • Customers are responsible for return shipping costs unless the item received is defective or incorrect.